Management

This chapter aims to describe how to manage terminal devices, including upgrading firmware, updating and obtaining configuration file, and more. User can complete these services remotely without bringing device to the service center. Thus, the service provider of terminal can conveniently promote new features or carry out debugging for the end users to improve the customer experience.

During the firmware or configuration update, the three roles mentioned below are usually involved:

• The terminal: Whose firmware or configuration is to be updated.

• The backend server: The server which remotely controls the terminal and receives report messages from the terminal.

• The file server: A server that supports the HTTP protocol for storing target files to be updated. It can be hosted on the same machine with the backend server.

Please click on the hyperlinks below for more details.

Contents:

• Firmware Over The Air
  • Update Process
  • UPD (Upgrade Firmware)
  • F1H (UPD Status)
• Update Configurations
  • Configuration File Format
  • UPC (Update Configurations)
  • F2H (UPC Status)
• Get Configurations
  • GTC (Get Configurations)
  • F3H (GTC Status)

Note

This document describes the firmware update process and the necessary messages that are exchanged during the update process, but does not cover the information below:

• The time and the method that the backend server initiates the update.

• The deployment method of the update package.

• How to set up a file server.

• The communication between the backend server and the file server.